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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary range Support Continuous Learning Training Opportunities

Cons

Focused on the wrong metrics Too many sales towards the end Too many customer product shipment issues Daily conference calls

1.0
Feb 24, 2024

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Eye glass and contact lens discounts and Doctors on site.

Cons

No cleaning crew. Nothing ever gets fixed. Poor training. Not enough employees to handle all the customers. No accountability with the labs and they screw up constantly. No way to contact the labs. Not enough information provided from the labs. No merchandising team to request more and/or various styles. The lowest health insurance provided. Pay is horrible. HQ provides excessive goals so they don't have to pay out small spiffs.

Viewing 343 - 345 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.