Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 178 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 95 reviews)); "Flexible hours and store discount" ((in 86 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 149 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 58 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Apr 10, 2024

Rewarding but stressful

Retail team leader

Recommend

CEO approval

Business Outlook

Pros

Helping patients see Good benefits

Cons

Micromanagement by regionals Disorganized and inefficient upper management

4.0

Apr 6, 2024

Great company, if followed by good management

Abo certified apprentice optician retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Tuition and License Reimbursement PTO is pretty good after some time with the company Flexible days off There pay is good coming into the company, if you negotiate, but after that you are screwed.

Cons

Company does not promote within Bad management will make it look like this company is horrible Too much sales oriented Working hours are unreasonable, no work life balance Goals are totally out of proportion 40 is absolutely never guaranteed, even as a licensed optician Commission is absolutely horrible

4.0

Apr 1, 2024

Very sales focus

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Benefits, flexible schedule, high pay

Cons

Management pressure to sell, no work life balance

Viewing 340 - 342 of 2,634 Reviews

Jobs at LensCrafters

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Reviews by job title

Rewarding but stressful

Great company, if followed by good management

Very sales focus

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