Great product, but the rest of the business needs work to command the same level of respect.
Pros
Lenovo builds high quality PC's that are better built and designed than the competition.
Cons
As an organisation, Lenovo is very good at moving goal posts rapidly to the benefit of the organisation and detriment of the employees. The organisation is continuosly looking at ways of lowering expenses to the point where the good employees capable of working elsewhere leave and those who remain aren't as good and are over worked. Even worse is when they are off shored and as an employee you have to over come time zones, language barriers and cultural differences to complete a simple task, this may be a finance task, operations task, HR task or accounts receivable task. Lenovo has been working to improve several key elements of the business, but after the 3 years since splitting from IBM are yet to materialise. Areas of improvement such as online ETA's, online ordering, CTO etc are all still way off but have been in the pipeline for years. The organisation also suffers from having a lack of accountability in many areas, accessing useful meaningful data is nigh on impossible and there is a lack of people that know how to get things done and that the processes these people know about are not documented anywhere for reference.
