Indeed reviews

3.8

70% would recommend to a friend

(4,527 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Apr 30, 2013

Very Young Company - but not always in a good way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is very solid. Great revenue, runs lean, upper management are genuinely great people. Fun. Their internal social application is really nice for creating a collaborative environment and getting to know people within the company. The ramp up quota is fair. Compensation is competitive, though not sustainable in how it's implemented. Probably would have stayed longer, but I just had a much better opportunity more inline with my strengths/experience and compensation requirements.

Cons

Company is very young, lots of new grads, because of this they have some rules/restrictions that most seasoned professionals will not like/tolerate. Other small things- like sharing hotel rooms, expenses taking up to 8 weeks to be reimbursed, lack of documented policies/procedures - can be frustrating. With the acquisition by Recruit, revenue expectations were very high. In a group of 20, 4 hit quota, then quotas were raised 45% on average. They look for quarter over quarter growth. With seasonality it's just not sustainable and punitive if you sign a customer up for a full year. Also, no mechanisms for negotiating larger/longer deals, same cost to the customer today, tomorrow, signing up for a month, or six months. While they say this is the nature of the auction system, this probably really goes back to having a young salesforce that would abuse those mechanisms. As far career opportunities, in sales your limited, they use the title director for folks who manage small teams. But the company only has two products sold simultaneously, so not many options.

2.0
Apr 22, 2013

Bad Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food daily: lunch, breakfast, dinner Great colleagues: bright, talented group to work with Great product: really believe in Indeed as a product Engineers seem to have a great time!

Cons

Lack of training: the on-boarding process for my team was not good. There are no training processes in place at all, and it's sink or swim. Lack of work/life balance: it is expected that you work above and beyond 40 hours, which wouldn't be an issue if work/life balance weren't put forward as one of the great things about the job. Be honest about what you expect from your employees. Don't just say what they want to hear to get them to sign on the bottom line. That creates unrealistic expectations on both sides. Bad management: there's a culture of throwing other people under the bus to save your own hide. The turnover is extremely high in some places, so make sure you ask how many people have done your job in the past year before you taken it (this is highly indicative of poor training and management).

1.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

You can make a lot of money. Young, fun co-workers. Stocked fridge with beer and any snacks imaginable. Great company and a decent product to sell. The company has the chance of totally taking over the marketplace and your potential earnings as a sales rep are very high. Easily more than $100k/year.

Cons

I don't know who is giving Indeed such good reviews... It must be people outside of the sales organization. Once Indeed was bought out, they totally lost sight of what actually matters in sales - SALES. They are forcing all of their strongest sales reps out by letting their sales "leaders" (managers) ruin the experience for everyone. They have no long term plan and seem to take things day by day. Their sales managers, besides the ones that were promoted internally, have never sold PPC advertising and don't bring any value to the company. They are, in reality, just stat checkers who's primary responsibilities consist of micromanaging and forcing people to make 60 calls a day despite what their day consisted of or how much revenue they bring in. This forces everyone to make fake phone calls throughout the day. Literally, EVERYONE, spends hours of their day making fake phone calls when they should be focusing on selling new business and growing existing accounts. They do not care about the amount of meetings you set, amount of deals you bring in, or revenue sold. They only care about the number of calls that you make. This really just shows how they lack management experience and the ability to think logically. They promise big things to people that are interviewing, but the reality is that you will likely be fired or leave Indeed within the 1st year. Only around 5 people (out of 100's of sales reps) were promoted in my time being there which shows that it is either "up or out" at Indeed. Most of the time, it's out. This has ruined the morale. I did not know one single person that was happy working there. It's really a shame that Indeed has gone this direction. Their turnover is horrendous, but they hide those numbers by forcing people to quit by paying them off to say they resigned rather than actually firing them. Additionally, the sales managers are highly unprofessional. They corner you in a conference room so they can yell, curse, and scream at the top of their lungs. They have no idea how to motivate and instead just make everyone feel like they are not good enough. In other words, no matter how well you are doing or how much effort you put in, you should be doing better. Nobody last 2 years in sales here besides a few people recently. These people will leave Indeed in the next few months if not promoted, and Indeed could care less. If you have a good job or a job with any type of security, stay away from Indeed. Otherwise, you will just be looking for something else within the next 6 months.

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