- Open-office environment (not suitable for introverts).
- Air conditioning system (always too strong).
- Never-ending office construction cycle.
- Bonus scheme in this department is not standardized.
It is based on the 'I am the manager, and I will decide' model.
- Office management
They have poor administrative skills (lots of issues, mess, etc.).
- HR
You will never get any proper assistance from them. They support the management team, and just want to get you out of the door with the smallest amount of noise possible.
- Recruitment/ hiring process is inconsistent.
Some people are hired externally, though the job gets never posted.
- Call Center Atmosphere
The client services department moves towards a call center environment (phone call targets, etc.).
- Unlimited PTO
This was an ephemeral pleasure.
- My team management was terrible. They:
1) fail to practice fundamental workplace ethics on a daily basis,
2) take care of their personal targets/ interests only,
3) have a small-minded approach and like to micromanage,
4) make spur-of-the moment decisions.
A great deal of their unprofessional behavior goes unchecked and unrecorded in any file.
Once I stopped blindly nodding 'yes' to every new idea they came up with (no matter how irrational it seemed to be), I experienced the most unprofessional, unethical, and mean-spirited behavior I have ever seen in my life.
They (my direct manager and the director of the team) did everything to force me out of the company:
1) They started treating me as if I suddenly turned into a silly toddler.
They blamed me for all their little failings like the lack of respect and communication with the team, discussing some work-related topics with my colleagues (e.g. constantly changing targets, fatigue at work, etc.).
2) They limited my ability to use company perks like work from home and any spot in the company (e.g. in the meeting rooms) for no reason.
3) They did not allow me to work on any project I proposed for no apparent reason.
4) They reduced my bonuses by 30% and 50% two quarters in a row, though all my targets were met.
5) As a result, they wanted to make me go through a 30-day personal development plan.
At that moment, I decided to quit. I sent the 'goodbye' email to my colleagues. To express regret at my leaving, the director of this team sent an IT request to get my email removed from the system, so to hide the nature and consequences of their incompetent actions.
I managed to resend this email to my colleagues.
