Pros
Salary can be excellent if you fight for it. Some guys are on 10/15k less basic salary than me as they didn’t aim high!! benefits - health care, dental, pension. Unlimited time off (if on target)and agreed by manager - this is not as available as you would hope. Snacks available non stop - fridges and shelves fully stocked. In house catering for breakfast daily, lunch twice weekly and happy hour free beer on Fridays.
Cons
The job is not as described. This is a call centre. And they need to acknowledge that. Cold calling “leads” to try and get them to spend on job advertising after the onboarding team have specifically told them the platform is free. Senior agents are supposed to help you but they don’t. They get leads from the big companies while the rest of us are calling little pubs or hairdressers. Assistance from team leader or directors doesn’t happen. Every once in a while they will sit in with you for a call - purely to make it look like it’s happening - but offer little or no help. At times they take over the call and then say they got you the sale as you couldn’t. You need to learn for yourself and at times your making stuff up and hoping the CS team will smooth everything out for you. The tag line here is “charge the client what you can justify” - no pricing structure, just pull the price from thin air. Clients are told it’s a budget, and will only be spent if people click on your ad - bull - the system is designed to spend as quick as possible, that’s why the cost per click varies on a daily basis - this is especially hard to justify to your clients.