Ideal Image reviews

2.7

30% would recommend to a friend

(1,405 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 13, 2023

Don’t drink the Koolaid

Recommend
CEO approval
Business Outlook

Pros

I do really like my colleagues and try to be a positive presence but it is hard when morale is so low. There are opportunities to get free treatments however these are training treatments -because the MPs have just as high of a turnover so proceed with caution when volunteering to be a model.

Cons

Micromanagement- it would be easier to hit goals if we didn’t have to report every move we make to so many different people or write morning emails when we can physically speak to our clinic in less time than drafting and sending an email they won’t even read or respond to. You’re already literally recording us on our computers so why do I need to take an hour each day to tell everyone what I’m doing. You already know. Just send me the feedback. Trickle up system- all your managers get bonuses based on your performance. Once you hit the sales floor you’re a number to them. In clinic? Both MPs and CCs will start dumping every single body into your office in their attempt to reach their own sales goals- these are not qualified leads or prospects- they eat up your whole day and you leave with zero sales less the occasional $50 touch up. Lose/lose situation. Chaos- I have at least 5 different “managers”. I still don’t even know who takes precedence and who I should directly report to. They all want something different from you (because it affects their bonus) or tell you conflicting information. Low morale- in clinic ACs will have to deal with angry customers, angry employees (very high turnover here), a dated and conservative dress code, dated facilities, and expectations that entice new hires with uncapped commissions but depending on your clinic you may be doomed to miss out on sales due to lack of coverage or abysmal Google/BBB reviews.

1.0
Nov 18, 2022

Run far and fast

Recommend
CEO approval
Business Outlook

Pros

Uncapped commission gives the job potential to be very lucrative Benefits are decent Work from home is convenient All equipment is provided for you

Cons

This company is all about money for the sake of money. I you are high performing you can do anything you want. Management actually encourages unethical practices. Guilting people into sales, selling services to people who aren't qualified, or just manipulating people into contracts for the money. Management in some departments is great in other departments you may drown before a manager ever comes to your aid. No support no work life balance. If you aren't a top performer you're encouraged to work more hours to accommodate. Base salary is not a livable wage so if you can't make the cut for commission you're just counting your days until you're fired. Absolutely no sensitivity training for race related procedures. BBL is not a safe procedure for people of color.

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Ideal Image Response
3y
Thank you for sharing your opinions with us regarding your time as an employee at Ideal Image. We appreciate hearing your feedback as we strive to continuously provide an exceptional work environment for all of our team members. Thank you again.
1.0
May 15, 2022

Investors ruined company morale

Recommend
CEO approval
Business Outlook

Pros

Working from home, all computer equipment needed mailed to you

Cons

Now too many rules to be able to make decent commission without working 60+ hours a week, bad managers that push good workers away, threats to be written up , rules change weekly not giving employees time to adapt to new sales strategies, not allowed to take off the last 2 days of any month

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Ideal Image Response
4y
We welcome the opportunity to always provide an exceptional team member experience and when we do not, we invite you to contact us directly. As an industry leader in Aesthetics for the past 20 years, we are always striving to improve the opportunities that are available for each of our team members. Whilst each of our team members are responsible for their unique efforts, perseverance, and dedication, not all individuals will be able to maintain the level of satisfactory performance that is necessary to be successful at Ideal Image. We look forward to hearing from you soon!
Viewing 253 - 255 of 1,405 Reviews

Glassdoor has 1,448 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.