Ideal Image reviews

2.7

31% would recommend to a friend

(1,405 total reviews)
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Jason Feldman

33% approve of CEO

23% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Free laser treatments. That's it.

Cons

There are so many, I don't know where to start. It truly was the worst sales job I have ever had. They make you work open to close every day because there is only one sales consultant...usually 10 hours per day. They set unobtainable goals and pay you 0% commission unless you hit them. My store's goal was $100K per month. If I sold $99K (which has happened) I received NO commission. They will pay you a draw ($33K), which you have to pay back and force you to give away "free" products to new guests, which range from $250 to $450 and take the money out of your pay. Don't know how that is legal. Also, guests receive 0% financing but the financing company charges Ideal 18% per transaction and guess who has to pay for that also? You do. What does all of this mean? If you hit your goal, you are told you will get 5% commission. The first month I hit goal I was expecting $5000. However, after everything they take out, my commission check was $217. In the 10 months I worked there, I invoiced $3 million dollars and collected over $1 million and they paid me a total of $28K. And that was before taxes, insurance etc. was taken out. The insurance is a joke. For the lowest medical plan (high deductible) for a family it's over $800 per month. My take home each week was about $350. They are making money hand over fist by basically stealing from the sales people. Of course the turnover is alarming, to say the least. I was recruited from another job with all kinds of promises. None of which came to fruition. DO NOT believe the recruiters or the Regional Managers. They will flat out lie to you. While trying to lure me in, I was told that not one single consultant made base only. In reality, when I left, 80% of the consultants were making base because of the outlandish goals and zero percent commissions. I wish I had read all these reviews before I made the biggest mistake of my life. Honestly, I don't know if it's the fault of Steiner or Bruce Fabel or both, but they are all grossly unethical and just plain ignorant. Let's treat the only people in the company generating revenue the worst. Genius. I wonder if Bruce can live on $350 a week?

1.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I had such a great experience and looked forward to a long career with Ideal until Bruce Fabel and Steiner became our "leader". He is no different than a play ground bully using fear and lawsuits to manipulate his employees. What once felt like a family company now is cold, uncompetitive, and an industry loser!

Cons

Ideal Image should change its name because it is NO LONGER the company or holds the ideals it use to. Bruce Fabel has turned this once reputable company into a greedy business model with his team of monkeys forced to lead by fear. So sad! They have brought on products and services that the team is NOT ready to administer. The RNs are not skilled enough to do injectables and the lack of results prove it! The cosmetic industry knows this! Unfortunately the buyer doesn't. Bruce doesn't care. It's all about the bottom line. He is from what I hear disrespectful, and chauvinistic. Although I never heard from him personally, even though I was a top producer. He prefers his own sideline activities to engaging with his lead consultants. Do yourself a favor and don't be fooled like the consumers paying for endless marketing. Ideal image is far from Ideal or reputable. Most demeaning hostile work environment. An industry bully! Hope this helps someone make a better life decision.

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Ideal Image Response
11y
Our President Bruce Fabel is a kind and compassionate leader with outstanding qualifications. His experience with Nike, Calvin Kline and Universal Studios has helped Ideal Image maintain a phenomenal culture. We provide our licensed healthcare providers with superior training. Our treatment providers must successfully complete online cosmetic injectable training prior to enrolling in our instructor lead hands on training. Our Instructor lead training is provided in house by our Injectable Training Specialist and providers must earn a completion certification. In addition to the hands on clinical training we use our certified Preceptors in the field to provide continuing education and support. Our President has a zero tolerance policy for employees that do not respect our guests and associates. We do use exit interviews in addition to anonymous employee surveys. Bruce has personally visited more than half of our centers asking for employee feedback.
1.0
Oct 11, 2014

It's sad how one person can ruin the entire culture of a company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Ideal Image for several years and was blessed with an amazing opportunity to be a part of such an amazing company until one man changed it all...

Cons

Bruce Fabel has ruined the culture of Ideal Image. He has come in and changed everything about Ideal Image that was working. He has ruined the company and turned it into a dictatorship. What was once a thriving, successful and fun place to work in an exciting industry has turned into a one man show. It is so sad to see a company that was built with a strong foundation fall apart because of one person. Under his leadership the company values, ethics and culture are disgusting. The worst I have ever experienced.

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Ideal Image Response
11y
Ideal Image offers a culture which encourages collaboration and treating all employees with respect. Our President, Bruce Fabel has an open door policy and consults with his leadership team before making changes to the company. Bruce has visited over half our centers to get feedback from our associates. In addition, he has introduced surveys and an exit interview process to make sure we continue to address employee and guests needs. Ideal Image continues to make positive improvements to the company. Over the last couple of years we have added new services that will benefit our guests and improved advertising to reach new potential guests. We continue to be committed to remaining a best in class company that offers our associates an amazing career with a company that values their contributions.
Viewing 22 - 24 of 1,405 Reviews

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