Ideal Image reviews

2.7

30% would recommend to a friend

(1,404 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,404 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

They used to offer employees free treatments but recently got rid of that.

Cons

I'm writing this review to warn others about my extremely negative experience with Ideal Image. This company is a complete scam that preys on their customers' trust and desires for self-improvement. I was initially drawn to Ideal Image because they provide comprehensive training on site for their nurses, and boast that their med pros are highly trained compared to other medspas. However, once I became an employee, the training I received was shockingly inadequate. The entire training session lasted 45 minutes, and there was very little hands-on practice before I was expected to inject patients. The lack of proper instruction and supervision put both myself and my patients at risk. I felt completely unprepared and unqualified to administer Botox after such a brief and superficial training. It is clear that Ideal Image prioritizes profits over patient safety. To make matters worse, the company abruptly closed 5 locations with only four days' notice to their employees, with no offer of employment at any of their other multiple locations. This sudden closure left many customers with unfinished treatments, prepaid services, and no way to contact the company for refunds or resolutions. I feel betrayed and disappointed by Ideal Image. Their unethical business practices and disregard for their customers' and employee's well-being are unacceptable. I urge anyone considering this company to do their research and find a more reputable establishment.

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Ideal Image Response
1y
Thank you for your feedback regarding your position with Ideal Image. We take all feedback seriously and have noted your various concerns. We strive to always provide an exceptional work environment for all of our employees, as well as best-in-class customer service and treatment of every client. Thank you again for sharing your thoughts.
3.0
Aug 22, 2024

Former employee

Recommend
CEO approval
Business Outlook

Pros

discounted services, experience, fun environment

Cons

long hours, last minute add ons where you have to fit them in to an already packed schedule, staying after hours to do a treatment for someone who bought right at close.

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Ideal Image Response
1y
On behalf of Ideal Image, we thank you for the great feedback. We were thrilled to have you as part of our team for more than four years!
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Glassdoor has 1,447 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.