Ideal Image reviews

2.7

30% would recommend to a friend

(1,404 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,404 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 11, 2019

Unethical, Immoral

Recommend
CEO approval
Business Outlook

Pros

free treatments (when you can get them)

Cons

This is not a company that I would ever recommend anybody work at. The turnover rate is astronomical, and for good reason. Harassment was a daily thing. Center managers throw their weight around and threaten nurses, front desk staff, and sales consultants. When harassment is reported to HR and the ethics hotline, nothing changes except for the fact that employees are retaliated against for reporting the harassment. Discrimination and favoritism are prominent. Certain employees were put in a position of management even though they literally broke the law (HIPAA violation, changing charting, lying about treatments, using sellable product on other employees). Product mismanagement is constant. And don’t even think about getting pregnant or having a family while working for this company. You will be discriminated against and will not receive promotions simply because you are perceived as “less-than”, even if you are the ONLY person who is qualified for the position according to the rules and regulations set forth by the company. If you are anybody who values morals and ethical practices, this in not the place to work.

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Ideal Image Response
6y
Thank you for this feedback. These are issues we take seriously and appreciate sharing your experience so we can look into this more. Ideal Image does not tolerate these types of behavior, and we encourage you to please contact HR@idealimage.com or myself with further details.
1.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

The people who you work in the center with are great.

Cons

I am typically not one to go on the internet and rate a previous employer, but my experience at Ideal Image was so overwhelmingly terrible that I wanted to give anyone considering this as a place of work some fair warning. The first month or two working there you have a naive positivity that gets knocked out of you by the end of month two. The culture within the centers and the people you work with day to day was great, but management was something along the line of toxic. Communication from upper management was often lacking, but when it did happen it was to announce a change about your job, often a major change. There were no discussions to be had because as soon as you started to speak you were interrupted. Slowly you start to wonder why you work there, but the staff in the center gives you some hope. Sometimes you would get free or discounted treatments but the rules around that changed as well. The regional management would choose favorites, intimidate people, talk over each other, and disregard that people have life outside of work. They would make changes and then when questioned about it would respond with "it is mandatory" and that was that. As a nurse you work extremely hard to get through your education, through your first job, and to find something you are passionate about. I was passionate about this industry, but I valued being treated with dignity over staying with a company that can't create a culture to keep people around for longer than a couple months. As a nurse I have never felt more disrespected and underutilized than I did at Ideal Image. They make you feel as if that degree you worked so hard for is nothing, and then treat you as if you are just some disposable retail employee that can so easily be replaced. Your opinion does not matter here, your outside life does not matter here, your hard work does not matter here, and at the end of the day you are a just a warm body that can be replaced. Overall you learn skills that can help you in an aesthetic career, but the draw backs to actually getting through the time it takes you to get there is not worth it at all. My decision to leave this company was definitely the right one.

1.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

When you actually get a day off!

Cons

Get ready to work 60 plus hrs a week. Never a Saturday off ,,,,,,long hours and you are just a number! Don’t believe the hype! LHR over charging folks!!!! Crooked business! I wasted an entire year for broken promises. Very pathetic, military style management from leaders sitting in their offices all day!!

Viewing 130 - 132 of 1,404 Reviews

Glassdoor has 1,447 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.