Ideal Image reviews

2.7

30% would recommend to a friend

(1,404 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,404 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Camaraderie between teammates Top notch training and mentorship from management Free treatments (even if provided a year after being eligible) Contests to earn extra money (you'll need them)

Cons

Deceptive advertising on Indeed - there is no way anyone in that position is making 200K - the base salary is very low with no raises Their commission isn't commission - it's a bonus - those are 2 different things. Commission is a guaranteed percentage of your sales. What they have is a draw system where you must attain a certain threshold before you can start earning commission. a schedule that changes every 3 months - constantly having to switch with teammates or use PTO Impossible to use PTO and enjoy it as your leads will get stolen and you'll be starting from scratch when you return from vacation ( or you could work during your vacation - up to you) The work itself is mind numbingly repetitive micromanaged "adherence" breaks, meals etc. It is impossible to make a decent living working just 40 hours a week - you need to work 50+ If you're lucky enough to get those free treatments you'll have to wait and be prepared for frequent rescheduling Expensive health insurance

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Ideal Image Response
4y
For over 20 years we have worked to become the best in the Aesthetic industry. Ideal Image celebrates team members who deliver incredible results and rewards them handsomely with annual bonuses, great benefits, and the ability to move within our company to improve and enhance their career endeavors. Whilst each of our Associates are responsible for their unique efforts, positive outlook, perseverance, and dedication, not all individuals will be able to maintain the level of excellence and commitment that is necessary to maintain a level of satisfactory performance that is necessary to be successful at Ideal Image. As a successful 20-year old company with over 2,500 Associates in the United States and Canada, we are always grateful to provide an incredible opportunity to celebrate our Associates' personal and professional achievement!
1.0
May 22, 2020

ALL ABOUT THE MONEY

Recommend
CEO approval
Business Outlook

Pros

Free yearly treats, co-workers and customers.

Cons

Management, no life balance. All they care is about making money. If you don't sell then you are out the door. This company was totally different and in the last couple of years it has gone down hill fast. All those reviews stating they are a 4 or 5 are lying. Ideal Image does not care for the clients or employees. They raise the goals and knowing that it will be more difficult to sell did not raise our salaries. They claim that they don't have money but then give management bonuses.

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Ideal Image Response
5y
Thank you for your time in this response. As a rapidly expanding company, we strive to consistently push ourselves and raise the bar for what we can accomplish. We are sorry your experience hasn't aligned with that goal. We value your devotion to and passion for Ideal Image. We also appreciate your feedback, and want to hear more. Learning from one another is the number one way we can improve as a whole. Please contact HR@idealimage.com with any specific suggestions or feedback, or contact myself or another member of the HR team if that is more comfortable.
3.0
Feb 9, 2020

Nurse -

Recommend
CEO approval
Business Outlook

Pros

Free treatments and great training

Cons

No work- life balance, long hours, forced to fit in first time treatments even if you have a full schedule, appointments shortened when we have so many clients who take longer to treat due to intolerance. I started off loving the job but once they made it harder to hit goal my motivation stopped, sometimes consultants would sell clients who were not treatable and even if the nurses decide to not treat a client for safety purposes they would try to get us in trouble for it. Sales and nursing is not always a good mix when all we know as nurses is too be honest and advocate for our patients but instead the company only cares about sales . Lastly, if you have a family the hours here will take away a lot of your time you could be spending with your kids.

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Ideal Image Response
5y
Thank you for your review and time at Ideal Image. We value our medical professionals, as well as all teammates immensely, and are sorry that has not been communicated to you well enough. We are a fast paced, entrepreneurial minded company, and we do recognize it is not for everyone. We value honesty and transparency in all realms our of team and practices. A more open communication is one way we hope to better reflect this transparency that is so important to us. Therefore, we are in the process of implementing several more two-way communication channels.
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