Ideal Image reviews

A stressful, toxic culture where the rules, the pay structure, the responsibilities changed day to day. They were so short staffed on managers that toxic evil managers were allowed to hide shady behavior in plain sight. If there was an issue you had no one to raise it to, no voice, suggestions or process improvement suggestions fell on deaf ears, it was definitely a do your job and keep quiet. You always walk on egg shells, you are micromanaged to death and it's very easy and quite common to get on someone's bad side which created a lot of fear and turnover. The turnover was astonishing, many good people just could not handle the extremely poorly run sales team. The politics, gossip and bullying of the sales managers was unbearable and the corporate staff were unattainable completely. It was emotionally draining and abusive with no safe space to address that. Scheduling clients was a complete nightmare because the company can't staff the clinics, no one wants to work in that toxic culture either so we had constant refunds due to scheduling.

This company has gone downhill. First off, the treatments have gotten so expensive, you’re lucky if you get anyone on the phone. Most of the leads have fake numbers, disc, etc. The “tiering” system is true. If you’re not performing to their standards, they stop giving you new leads & put you on “follow up”. All that does is stop you from succeeding. It all goes to the top performers, so basically not even giving you a chance. It has been impossible to make commission, then you get penalized for people not picking up, responding to emails, etc. The reviews are accurate. You can exhaust all your resources but at the end of the day; its a game of chance if you get leads to pick up, & sometimes even when you do; & introduce yourself they automatically hang up. Unless you’re willing to work more than 40 hours, it’s impossible to make commission here. You could be a good employee and do everything else, make your dials, have good attendance, etc & they will get rid of you at the flip of a coin. -BTW, forgot about the free treatments. Every year I filled out the form & and would never hear back. They prioritize customers first, but you won’t get your free treatments.