Ideal Image reviews

2.7

30% would recommend to a friend

(1,405 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Great colleagues to work with.

Cons

If you’re a work alcoholic x’s 10 and do not want any type of life outside the office then this is the right job for you. Be prepared to be ridiculed when your numbers aren’t “quite” there. And be aware that transparency isn’t used respectively.

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Ideal Image Response
5y
Ideal Image's position as the #1 MedSpa company in the industry is attributed to the hard work of our teammates alongside our ambitious goals. We consider the wellbeing and experience of both our teammates and clients our number one priority. We are proud of every member of our team, and are always appreciative of their dedication and consistent efforts to help one another continue to be the best. If this had not been communicated to you in a manner which best supported you, we would love to learn from this experience as we are actively increasing our communication already in place. Please contact HR@idealimage.com and we will gladly receive any more of your insight.
1.0
Apr 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Employee free treatments, bonus structure

Cons

No time to get free treatments, work 24/7 to achieve said bonus. They don’t care about you they just want their money...oh and high Google rating!! That’s why the employees put on 5 star reviews and call their friends and family to put on a review. It’s unethical!!

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Ideal Image Response
5y
We strive to put into place a team who's members embody the motivation, passion and consideration necessary to continue the positive growth Ideal Image has experienced. We actively review the compensation and other benefits so we may better aid our teammates personally and professionally. We are glad you value these aspects of Ideal Image. We hold ourselves to the highest business standards and take them very seriously. Given the nature of some of your concerns, I would appreciate the opportunity to continue this conversation. Please reach out to myself or HR@idealimage.com with details on these or any other specific feedback. We appreciate your thought and time.
1.0
Apr 6, 2020
Recommend
CEO approval
Business Outlook

Pros

You can make a decent commission wage if you are willing to work an erratic schedule with zero room for life outside of work.

Cons

This company lures “guests” in with false advertising and false promises. As a sales consultant it is your job to fix it, flip it and make them pay cash with a high average sale and quick turnaround. Never mind the endless pressure to up-sell existing guests. Management is a joke. The entire structure is a revolving door of unqualified people who are coached out of fear and manage out of fear. Micromanagement doesn’t even begin to describe how this group operates. There is always constant pressure for more. More hours, more sales, more up-sells, more doing other people’s jobs bc the staff is never correct. Then we get into the little stuff like never getting a lunch break unless the business allows it. Never getting approval for doctors appointments without a 90 day notice. Being expected to work an hour past your shift every day if necessary. Every level of this company values the bottom line over its employees AND it’s guest experience.

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Ideal Image Response
5y
We are very sorry to hear your perspective of your experience with us. Transparency and care for one another are some of our top priorities, and we are sorry you did not see these values expressed how we intended them to be. In regards to your comments on management, we are always seeking an occasion to reward our teammates' hard work. When the opportunity presents itself we always look to help our teammates further their careers and achieve their goals when it is the the right fit for both the individual and those around them A large number of our clinic, area, and regional managers are long term teammates who progressed their careers which began in the clinics. We appreciate the hard work of every teammate, and hope to use your experience to help us better convey that appreciation. Thank you for taking the time to leave us with your opinions and advice.
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Glassdoor has 1,448 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.