Ideal Image reviews

2.7

30% would recommend to a friend

(1,406 total reviews)
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Jason Feldman

32% approve of CEO

23% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Worked here for many years. Prior to Covid, it was a somewhat prestigious, consultative face-to-face sales position with amazing co-workers, generous PTO, free treatments, fun work environment, changing people's lives, and making a consistent 6 figure income... until it wasn't. Covid changed everything. The mighty Titanic is starting to sink, and I got off the ship just in the nick of time.

Cons

Management was always questionable. I had a couple good direct supervisors along the way, but most were incompetent idiots. Promotions and hiring's were usually based on popularity and the best Kool-Aid drinkers, and "big chain corporations" on the resume, not always on merit. Questionable customer service, shady sales tactics, a horrendous refund policy, extremely poor communication, at times inexperienced and overworked nurses doing treatments they weren't properly trained on, and the once lucrative sales position making an easy six-figure income, turned into nothing more than a glorified call center position where the majority of the reps are making a 40k draw or pennies over. The hand full of seasoned reps that stayed and figured out how to not have a mental breakdown working 12 hour shifts taking call after call, zoom after zoom, are doing really well. Perhaps some psych meds for breakfast? In any event, it's a shadow of the company it once was, and although I'm happy to be in a better place, I will always look back with fond memories of what Ideal Image once was. #RIP Bruce Fabel #Five star reviews from "Tampa" are all fake

1.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Free treatments and the location was close to home.

Cons

They will work you until you end up with high blood pressure and panic attacks that send you to the ER.

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Ideal Image Response
5y
Before anything, the health and safety of our teammates and clients is the number one priority. If you have specific instances or concerns, please contact a member of the HR team or HR@idealimage.com. The wellbeing of all who come into contact with Ideal Image is always put first. We are sorry you left Ideal Image with this perspective, as it is not the standard we set for ourselves nor the norm experience we believe we provide. We would love to learn more about your experience, and encourage you to contact us with any more insight. Thank you for your review and time with us.
1.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Learn aesthetic services. Nurses are sometimes cool to work with.

Cons

Poor management, Two-faced environment, Work crazy hours, back to back clients, upset clients, snoody consultants. Interruptions during your break even in between client paid treatments.

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Ideal Image Response
5y
We are sorry to hear of your experience, as it does not reflect the standard we set for ourselves nor majority of feedback we hear. We understand this company is not for everyone, however Ideal Image is a team comprised of individuals with a strong drive for success, great work ethic, and excitement to be on the forefront of such an innovating industry. We listen to all feedback and are able to take the specific insight to make decisions, such as our new 401(k) employer match program starting the first month of 2021. We appreciate and value the contribution of every teammate, and are working to communicate this even louder.
Viewing 94 - 96 of 1,406 Reviews

Glassdoor has 1,449 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.