Ideal Image reviews

2.7

30% would recommend to a friend

(1,406 total reviews)
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Jason Feldman

32% approve of CEO

23% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 8, 2023

Scary Place to Work

Recommend
CEO approval
Business Outlook

Pros

Job itself is not stressful. Good working environment.

Cons

Management is TERRIBLE. Almost non-existance. They "teach" you how to sell products and you're expected to sale daily. You are constantly pressured to harrass clients to leave a 5 star Google review. You spend every day dealing with frustrated and unhappy clients, because management refuses to address anything. The virtual sales people sell the wrong things and you are left to explain to the client why Ideal Image will never issue a refund, even if they were never treated. The non-compete is complete BS and you can't fight it unless you have tens of thousands of dollars to throw away. Do yourself a favor and find another way to break into aestethics, because this company isn't worth the miniscule poorly run training they give you and then won't let you work anywhere else for 40 MILES from any Ideal Image. It's crap. They know it. They don't care.

1.0
Apr 18, 2022
Recommend
CEO approval
Business Outlook

Pros

I don’t have an answer to this

Cons

To sum it up: disappointment and disrespect Upper management obsessed with sales when we barely have enough staff to do these services these poor clients are tricked into, within their active contract time. High turnover, no nurse or receptionist here has been working at the company for greater than a year. Everyone I know has left abruptly. This is the same story in all the clinics I have heard of. MPs exploited by company. Feels like we don’t even matter, myself and all of my coworkers have voiced so many concerns regarding safety and other issues and we are not listened to, despite being single-handedly what keeps this company afloat. We are belittled and gaslighted constantly. Consultants not booking appts correctly, lying to clients or omitting info to clients and causing MPs tons of issues in clinic that we do not have time for. They are taking away a huge benefit for us - being able to be models for training. Now these paying clients are going to be our experiments. Makes sense! It’s not fair for the clients or to us. A free treatment every couple of months is the least this company can do for all the BS they put us through. We haven’t gotten a raise. $33 an hour with a bonus if you hit a certain number of treated guests. 3% commission, which is no incentive to sell, especially when our appointments are constantly shortened and we have to really focus on keeping the client comfortable and our treatments safe with the little time we are given. If you want us to sell more, raise the commission rate. 3% is literally pennies. I can’t be bothered, I have a million other things to do, since we have no help with our day to day duties.

2.0
Feb 21, 2022

Roller Coaster Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility with my schedule needs. Decent pay.

Cons

Roller coaster of changes constantly. High turnover in the corporate world, always being replaced by people who do not know a thing about Ideal Image or working in a clinic. I'm tired of these VP's thinking they know what is working in our clinics and wanting to change my position.

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Ideal Image Response
4y
For over 20 years Ideal Image has delivered an incredible experience for both associates and clients alike, and while we always work to deliver the ideal experience, there will always be opportunities for us to help provide additional information about all of the great things we offer at Ideal Image, beginning with our career opportunities and incredible benefits. We invite you to learn more about our internal career postings which are offered prior to external postings to encourage our team to take advantage of advancing their career with Ideal Image. As you noted we offer a “flexible schedule and decent pay” but did you also know that keeping our benefits competitive and affordable for all Associates and their families is an incredible responsibility and one that we take very seriously? This coupled with the safety and security of our workforce and community from the dangers of a worldwide pandemic makes it of paramount importance for us to be cognizant of doing everything possible to take care of our employees. Whilst the Pandemic has delayed our updating some locations, we are working every week to provide our legacy clinics with a new look and in doing so, continue to demonstrate our support for our clinics.
Viewing 70 - 72 of 1,406 Reviews

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