Ideal Image reviews

2.7

30% would recommend to a friend

(1,406 total reviews)
avatar

Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home is basically the only perk to this job.

Cons

Where do I begin? The entire position is a con. The company constantly implements changes that benefit some, while hurting others. Your pay will never be consistent month to month. The expectation is to take a minimum of 8 calls per shift, but sometimes you’ll be waiting over an hour for a single call to come in. The “warm leads” coming in are trash and most are not qualified candidates for the services they’re inquiring about. Clinics are understaffed, over worked and their schedules are packed. Those guests that do end up purchasing the packages, will likely be waiting weeks or even months to get in for their treatment resulting in refunds. An AC wears many hats. It isn’t just selling anymore. You need to be constantly saving refunds going against you, trying to diffuse upset guests, changing contracts… and most of the time you can’t get a hold of a manager to assist you with anything. As I said, RUN don’t walk.. RUN AWAY.

2.0
Apr 29, 2023

The Reviews are right!!!

Recommend
CEO approval
Business Outlook

Pros

-Had a nice manager -Commission at first wasn’t hard - Completely Remote

Cons

This company has gone downhill. First off, the treatments have gotten so expensive, you’re lucky if you get anyone on the phone. Most of the leads have fake numbers, disc, etc. The “tiering” system is true. If you’re not performing to their standards, they stop giving you new leads & put you on “follow up”. All that does is stop you from succeeding. It all goes to the top performers, so basically not even giving you a chance. It has been impossible to make commission, then you get penalized for people not picking up, responding to emails, etc. The reviews are accurate. You can exhaust all your resources but at the end of the day; its a game of chance if you get leads to pick up, & sometimes even when you do; & introduce yourself they automatically hang up. Unless you’re willing to work more than 40 hours, it’s impossible to make commission here. You could be a good employee and do everything else, make your dials, have good attendance, etc & they will get rid of you at the flip of a coin. -BTW, forgot about the free treatments. Every year I filled out the form & and would never hear back. They prioritize customers first, but you won’t get your free treatments.

1.0
Apr 28, 2023

WORST COMPANY TO WORK FOR!

Recommend
CEO approval
Business Outlook

Pros

1 weekend shift off a week & 100% work from home.

Cons

The company is greedy and just looks at its employees as numbers. Myself and a group of coworkers were fired today due to not hitting our numbers. I was in the top 60 last month and out performing most of my team. I had to move and take some time off with PTO and it lowered my numbers. That’s right, if you take time off it will hurt your performance and numbers in sales!! This led to me being fired this month. It’s really sad and the company missed out on having a genuinely honest and hardworking employee. The new CEO seemed inspiring in the all employee huddle and fired a bunch of employees two days later. It’s all about money with this company and you will be disposable if you work here.

Viewing 394 - 396 of 1,406 Reviews

Glassdoor has 1,449 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.