IKEA reviews

3.7

65% would recommend to a friend

(13,414 total reviews)
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Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Sep 27, 2017

A (hard) fall from grace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the wonderful first 6 years of my career with IKEA, I never for a moment would have considered rating IKEA as anything less than a perfect five-stars. IKEA was (yes, sadly "was") a five-star organization; the company had an exceptional culture, which was rooted in a fantastic, well-adhered-to set of of values. Unfortunately, the US organization will be/was completely restructured in October, and it appears that the IKEA values (as well as logic and common sense) were completely scrubbed from the new organization.

Cons

The true con is what the current US country managers, Lars Peterson and Nabeela Ixtabalan, have done to what was once an exemplary and beloved organization. Their pet reorganization project, dubbed "Organizing for Growth" or O4G, has unraveled productivity and morale at an alarmingly rapid pace. Many "lifers" (coworkers with over 10, 20, or 30 years of experience with IKEA) are leaving or have already left. The future looks extremely uncertain, and unfortunately the only certainties are lower salaries and significantly higher hour requirements (full-time coworkers must now commit 80 hours/week to IKEA).

2.0
Jun 15, 2019

Declining Retailer

Recommend
CEO approval
Business Outlook

Pros

- Benefits - Management Salary - Work/Life Balance

Cons

- New global leadership wants to transform the company to something better but lost focus on the important IKEA concept and proven success recipe. - An unsuccessful U.S. reorganization (OfG) as well as cuts in Marketing and Staff costs (to pay for the "transition") resulted in a loss of visitors in running units as well as major moral issues. A recent coworker survey uncovered that a whooping 42% of all U.S. coworkers are planning to leave IKEA. - Mismanagement results show: declining sales, declining profits, declining moral, market share loss.

1.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

not a single thing, don’t know why I’m still here

Cons

management are so corrupt, they don’t care about anyone but themselves and now LWO is coming they are all out for themselves even more

Viewing 94 - 96 of 13,414 Reviews

Glassdoor has 18,657 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.