IKEA reviews

3.7

65% would recommend to a friend

(13,414 total reviews)
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Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Nov 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Coworkers and team leads are pretty cool for the most part. PTO and sick time is the best.

Cons

Work 6+ departments and get the lowest pay in the store. Incoming employees with the least amount of experience are paid more than deserving workers who have worked there the longest. US stores are going through budget cuts so hours and pay aren’t consistent and reliable. They really like to overwork and underpay you.

1.0
Mar 21, 2018

Going Down Hill Fast

Recommend
CEO approval
Business Outlook

Pros

Honestly at this point in time there isn’t a single benefit in working for Ikea except there paid time off.

Cons

Management is untrained and does not care about the coworkers. I have never in my life seen so many unqualified managers in my life. No one knows there actual job responsibility. They just did a restructure and it was the biggest flop I have ever seen. How the CEO gave the ok for this reorganization is beyond me. But after it happened and was a complete mess everyone in charge jumped ship to different roles and neglected responsibility. The biggest thing is they are hiring brand new coworkers at higher rates for then coworkers who have been with the company for years... and these are for the same positions as the knowledgeable coworkers and the coworker then has to train the new person making more then them.

3.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

-Fun co-workers -Casual atmosphere -Decent starting pay for retail work -15% discount off everything in store -Inexpensive lunches -Benefits, including matching 401K contributions

Cons

-IKEA restructured, doing away with all the HR investments they had for their co-workers when I started in 2012. -No more annual performance evaluations, which used to end with a small annual raise. There also used to be an annual bonus program that ended around 2016. -IKEA hides behind a smoke and mirrors display of innovation, inclusivity, and diplomacy. However, the US stores have fallen short to the European stores in terms of technology, overall work/life balance, and co-worker engagement. -Right before I left, IKEA changed to a more Americanized business operation, taking away the salaries of upper management and switching them to lower, hourly wages. They created more positions within the store that they do not have the resources to hire for and fill. Current staff is spread thin across many different areas and have not received compensation increases.

Viewing 91 - 93 of 13,414 Reviews

Glassdoor has 18,656 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.