Pros
This is for what we call Supplementals 12month contract with 6 month extension....read the CON first Now, once you've proven yourself that you can keep scheds, have good feedback from the "lead" on whatever project and also have a few jobs involving subbing for a Deskside person going to vaca, they will ask you if you want a steady 40hr position and be a perm deskside. that's what im doing now, ive completed the initial 12 months, gave me a 6month ext, the client i work for doing support gave back positive feedback and im doing a 3yr supplemental contract now. once you get 3yrs, which is a bit rare for most Supplementals, you'll get the full benefits package with 401k and health. my manager is pretty easy going, 98% hands off, lets me work and just emails me a few times a month. so i do like the job...though now...a few yrs of doing deskside support...of course im aiming to go higher including the pay rate...ill take advantage of the free microsoft cert training theyve got and will ask to be a regular IBMer
Cons
i thought i was going to start doing deskside support right away but nope, you start off doing ad-hoc stuff. installing POS for clients, doing servers, networks (add/move/change). many late nights and early mornings. hours were sort of up and down, one week id be doing 45-50hrs, another 4-8 initially. my very first job was offsite to work with a group of ppl ive never met and install POS. lol i had no exp with POS, but i was good with comp hardware so its was pretty easy, but i felt like being thrown straight to the fire, all good it was my highest paying job as a 18yr old
