Pros
The 25% discount, could be 50% very occasionally. The people you work with, in my case sales advisors are mostly good, fun and kind people.
Cons
Ever since I began my employment at H&M, I've had a terrible work/life balance. For those studying and working part-time, you will most likely have only 1 day off in your week if you're lucky. The hours you are rostered on are awful as a part-timer, I feel like I'm working the amount a full-timer works because of all the days I'm at work. Management at H&M is probably one of the worst management teams I've ever experienced in retail. Firstly, when you are first employed and go through the induction or read through the policies, you are told there is no such thing as a hierarchy in the workplace. That is a complete lie. There is definitely hierarchy, the managers seem to think they can treat the sales advisors like slaves. (*to be fair, it's not all managers, but the majority). Managers also have obvious favourites within each department which I find highly unfair. The abrupt switching of people to different departments is also extremely irritating. Many people aren't even notified that they've been switched to another department, let alone asked if they wanted to move in the first place. It makes people feel unmotivated for work and useless in the new department they've been allocated to. The hours we are expected to work are ridiculous for a retail job. 5:30am starts. Maybe on days where we know we'll have to cater to more customers and get a lot more done (e.g. boxing day sales) but not everyday?! There are also times where people are left out, there is definitely a high-school clique vibe at H&M, people group off and leave others out. The pay is okay, but when you consider how hard we work and how many hours we work, the money is not worth the work in a part-time position. Managers are also extremely disorganised, when they are notified of changes to availability, rosters etc. it's like what you say goes in one ear and out the other. I understand it's difficult to remember everything, but it's important that you do, because everyone has other commitments outside of work that NEED to be considered so that when it comes down to it, we're not the one copping the blame as we have given early notice. LASTLY, some managers as well as other employees are, straight up rude and inconsiderate. When you ask a fellow employee if they can help out or carry out a task, they simply say they don't want to and are really picky with what they want to do. It is unfair and childish. it's a job, you have to do what you have to do, not if's, and's or but's. Just bloody do it. H&M constantly reminds you of their 'values' which are hardly ever demonstrated in the work place. You'll see what I mean, if you decide to accept your offer after reading this giant cons section. I've gathered all of these cons in the span of only 2 months of working at H&M, so my advice to you is, find a better, smaller company to work for, you won't regret it.
