Great Clips reviews

3.4

51% would recommend to a friend

(4,139 total reviews)
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Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Apr 17, 2022

potentially could be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

high traffic clientele and good tips

Cons

Senior management always pushing faster without concern for quality. Raises are far between and there isn't incentive to work faster or harder due to lack of productivity incentives. The only increase income comes from tips that are counted as part of your "effective wage" that accounts for half if not more of your income. Very little work/life balance as it is always short staffed or filled with inadequately skilled workers causing fast burnout/turnover of tenured stylists.

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Great Clips Response
4y
Glad you had a good volume of customers and tips. Each Great Clips salon is independently operated and owned by a local franchisee who is responsible for setting wages and schedules. We really do appreciate your feedback, but would also encourage you to share this feedback with the owner. If you would like to share more, you can contact our support line at 1-800-473-2825, or e-mail us at customerservice@greatclips.com.
1.0
Apr 8, 2022

Great Clips is a hair factory

Recommend
CEO approval
Business Outlook

Pros

Don't have to find your own clients

Cons

Home work life is not a thing. You will miss out on so many things. Salons are short staffed and expect stylists to pick up the hours, they want managers to live there basically. They want you to do a quality haircut in 12 -16 minutes, dubbing Great Clips the fast food of hair. They don't care about quality just quantity and money. I have lost my passion for the industry, now I'm just another robot

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Great Clips Response
4y
Thanks for your feedback. Because each salon is independently owned and operated by a local franchisee who has their own approach to staffing and scheduling, we would encourage you to share this feedback with the salon owner. If you would like to chat more, you can contact our support line at 1-800-473-2825, or e-mail us at customerservice@greatclips.com.
3.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Stays busy and great tips!

Cons

A lot of work for terrible pay!

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Great Clips Response
4y
Happy that you enjoyed the pace of your local salon. Since each Great Clips salon is independently owned and operated, we would encourage you to share your feedback on pay as the local owner sets those rates.
Viewing 241 - 243 of 4,139 Reviews

Glassdoor has 4,227 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.