Great Clips reviews

3.4

52% would recommend to a friend

(4,141 total reviews)
avatar

Rob Goggins

71% approve of CEO

53% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Mar 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Corporate treats you like family. Everyone is kind and no matter what your position they treat you like family. You never feel unimportant. By far the best corporate staff i have ever worked with.

Cons

So far there are absolutely No cons. I only have positive things to say about my experience with Great clips .

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Great Clips Response
10y
Thank you! We are happy to have you as part of a GREAT team.
3.0
Mar 15, 2016

It's a good job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good tips most days, nice people.

Cons

Hourly pay isn't the greatest. Wish there were easier ways to move up in the company.

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Great Clips Response
10y
Thank you. If you would like follow up from your franchisee regarding your comments, please email Jeanne@greatclips.com. Let us know the location where you are employed & we will then forward it to the franchisee who employs you. We appreciate everything you do in the salon each day!
1.0
Mar 14, 2016

stylist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Clips is an awesome place to work!!! I have worked several locations and it all depends on the location, manager team etc. That being said that pretty much is every place of employment. You can make a lot of money if you can give quality customer service and cuts in allotted 15 min max time. I believe what they stand for and believe they have a system that works if implemented correctly. All depends on manager and if they have 2 main traits fair and consistent treatment to all! (cant rate with stars because depends on store some are 5 some are 1)

Cons

Depends on the location. Some are so slow you will cut 8 hair cuts in 8 hours. I have worked in some that I have preformed 30 cuts in a shift. In high volume stores in great locations you will make a $80 to over $100 a shift. Again some busy location that are busy all depends on your clientele and their culture maybe lucky if you get a $1 ..... that being said you do 30 cuts in that geographic location a shift that is $30. You MUST sell 10% of sales in product or you will be wrote up and hours cut. Again another but depends on the manager and the 2 factors fairness and constancy with every team member. That is the biggest negative with Great Clips.. They have a awesome mission and system but store level management lacks motivation to drive employees. One location the manager cant cut hair and clients are beginning to notice and they leave as they walk in. Several have complained to me about her I inform them she is the manager and they are in disbelieve ... Lack of managerial skills motivation, fairness!!! (cant rate with stars because depends on store some are 5 some are 1)

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Great Clips Response
10y
Thank you for your candid feedback. Since each location is independently owned and operated, your franchisee would be the person best able to address your concerns with you. If you would like contact from your franchisee, please email Jeanne@greatclips.com with the salon location where you are employed. We will then forward it to the franchisee for follow up with you regarding your concerns. Thanks again.
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Glassdoor has 4,229 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.