Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Feb 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing company with great benefits, family style approach to leading teams and commitment to producing incredible results. Face paced work environment with tons of room for growth and a data-centric mentality. Fantastic leadership team that prides itself in being best in class and committed to improving the way people look for and find jobs!

Cons

Not many. If anything it's the constant juggling of many company initiatives while producing a high quality work product. With so much great work to get done, it can be difficult to say no to things and consistently maintain a great work product. Not for everyone and takes self-starters, efficient work management and people that embrace a feedback rich culture.

5.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is the best place I’ve worked at, and I’m honored to work for a product that seems universally loved, by friends or strangers on the street. We mean it when we say integrity is a core value. For example, we have one consistent standard to how we approve or reject reviews, regardless of whether an employer is a client or not. Internally, through EQ training and leadership culture, we emphasize open communication and feedback. There are many smart people in the tech industry, but the people here are also generally the most caring co-workers I’ve had, and I think it’s related to our product and mission. Also, I love working with the data science team, and hope that we will remain friends beyond our time at Glassdoor. I’m a big fan of the CEO’s decision to focus more this year, and I’m optimistic about the strategy. I also like the recent attention to listening to and understanding our users. In the past it had felt like users were mainly traffic numbers. Work-life balance is respected. We have options for work from home and flexible hours. Some people work nights and weekends, but often this is self-driven. We still have much upside to incorporating data science into more of our product, especially since we have so much data to work with.

Cons

There have been several re-orgs in the Data Science & Analytics teams - the most recent one splits us into Decision Science and Machine Learning groups. Re-orgs are probably common for a growing company our small size, but it takes some adjustment, e.g. how our career paths here change with them. Though he will still work with us, the VP of Data Science is leaving data science to lead product and strategy here. This is a big win for the company, but a loss for our team. He has been a big force in mentoring and inspiration, working closely with us from whiteboarding ideas and formulas to providing feedback on even our detailed work. Some departments are more title inflated and heirarchical, and information can be lost in communication across layers or across teams, causing people working on the ground to hear about them late and feel like they have little say. We are in the early stages of using big data processing technology in data science, and still figuring this out.

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Glassdoor Response
9y
I am glad to hear that that you feel rewarded to work at Glassdoor. Our culture and mission is what makes it special for me too, and I am so happy to hear that you have built life-long relationships within the Data Science team. I hear you on the most recent re-org. I know it can be distracting in the short term, but it sets us up perfectly to make an outsized impact on the company. In my new Product role; I'll drive to make Machine Learning more integral to Product. This is going to require lots of rapid and deep innovation on ML, which the new org structure will allow for. Personally, I see myself working as closely with Data Science as ever before. Look, data is core to Glassdoor, and I will absolutely continue to mentor, guide and help develop the team. -Vikas
5.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Our Mission: Glassdoor has a mission I can really get behind - Help people everywhere find the jobs and companies that they love. You can feel that at the core of everything we do. It's the reason why we all go to work! My Colleagues: I love the people I work with! Glassdoor recruits and keeps some of the brightest, most creative, friendly, funny, welcoming people I have ever met. My teammates encourage me to be genuine and real and provide the personal and professional support I was looking for in a team. My efforts and my personality have been acknowledged and appreciated here. My Manager: My manager is incredible. He is remarkably talented at coaching individual members as well as coaching to the team which has made us all tight knit and one another's biggest fans. Personally, he has taught me a process, pushed me outside my comfort zone, and cultivated a confidence in me that I am so grateful for. He truly is a role model and a dear friend. Our entire team sees his tireless dedication to our team, to the company, and, most importantly, his family. He is all around a stellar human that we are lucky to know and work with. Our Leaders: Leadership listens! I wrote a review about 6 months ago that was quite critical about where we were as a sales org. This included a critique of new processes that had been implemented that seemed to be slowing us down, as well as the tough quota targets. As a side note, that review was still 4 stars because I love Glassdoor. Anyways, since then, our middle management, VPs, and Exec Team responded to the reviews on Glassdoor, addressed concerns in town halls, implemented a new internal feedback loop (Glint), and, over time, solved for our biggest problems by reducing quotas and giving the sales team the opportunity to earn back lost dollars due to poor initial plan. At the first half of 2016, Glassdoor had dropped the ball but I am happy to say that they have picked it up and are running hard toward the goal line. I love this company and am so proud to be part of a an org that REALLY LISTENS and WANTS TO DO RIGHT by it's employees.

Cons

Our biggest strength is our biggest weakness: we are a start up. Start up means that sometimes things are humming and jiving and other times things are broken and disorganized. Career Development and Training could be improved. Processes are a work in progress. We have been iterating for a few years so innovation to product and positioning is welcome. Although there are things to be improved, if I've learned anything in the 10 years I've been in the workforce and the 3 years I've been at Glassdoor, it's that things are not always perfect. I've also learned that really great companies and wonderful leaders seek to learn from those not so perfect times to make the organization better moving forward. Glassdoor and our CEO does that.

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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.