Expedia Group reviews

3.7

70% would recommend to a friend

(7,775 total reviews)
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Ariane Gorin

73% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The culture is more laid back and relaxed. You have a chance at high visibility because it isn't that large a company. Moreover, collaboration is encouraged so you have the chance to work with many different technology and business teams in the company. The weekly 1:1 with your manager is important because they will actually talk about career growth if you are interested. There are some travel perks (not as many as people would expect) so it is great when you can use them. You feel fortunate that you work at a brand name company because your friends and strangers always have a comment about their travel experience and want to discuss it with you. It's nice to know that your daily work actually has an impact on customers.

Cons

Since Expedia went public and has matured, new processes were added were probably necessary but sometimes feel cumbersome, which amounts to frustration as they curb your efficiency. Since some of the tools/technology are a little outdated so you do not necessarily feel as if you are the most productive.

4.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Expedia is far and away the most supportive of a work/life balance out of all of my friends' employers. When I have been upset, my managers have gone to bat for me. When I need to say something to upper management or people in distant organizations, I am empowered to do so. When I have wanted time off, I have been granted it. When I have asked for projects fitting certain criteria, I have been given them. When I have considered leaving, or been given offers elsewhere, my managers have asked me to stay and have worked with me to ensure my happiness. We work in a space that is interesting and relevant to me, in a company that isn't as huge as MS, Yahoo, Google, etc, but is not victim to the risks or lack of resources that a startup experiences.

Cons

All companies have issues. It seems like there are some vocal people who are disaffected with the spirit, pay, freedom, and support in the company, but I suspect they won't find much better elsewhere. Personally, I find the commute to the new space in downtown Bellevue unappealing, I know the benefits at Microsoft are much better, and the constantly rotating senior management is pretty irritating.

5.0
Jun 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Expedia attracts top IT talent which breeds a dynamic, energetic work environment. At Expedia, you have the opportunity to work with extremely bright, creative teammates and work on some really innovative products in the online travel space. As a global company, you have the opportunity to interact with colleagues from around the world and learn how business and technology challenges differ in the travel markets around the world. Expedia also encourages cross-team movement through internal transfers so there are a lot of horizonal and vertical career opportunities available to every employee. There are "softer" benefits as well such as excellent benefits, great travel deals, employee morale events, and education opportunities. There is a fairly high level of communication from the executive team, in fact you might hear more from the CEO than your own divisional leadership. Most importantly though, Expedia is the world leader in online travel and employees seem to take a lot of pride knowing that they are working for the market leader in their space, driving towards continued domination.

Cons

While it is the dominant online travel company, Expedia is a software company at its core. Born from Microsoft, at times it feels weighed down by bureaucratic processes and layers of middle management. These inefficiencies make it much harder to innovate rapidly in a business that demands it. Your experience and level of cooperation between business and technology will vary tremendously from group to group and is dependent on high levels of trust and communication amongst senior management. This is probably the most important question you can ask interviewing at Expedia as an external hire: try to get a good understanding of the level and frequency of communication between divisions and whether employees are satisfied with the status quo. There is also limited opportunity to innovate outside of your stated objectives, especially at lower levels. Resources are allocated to projects and teams through a very hierarchical process, and far in advance of actual assignments so planners have a difficult time adding in small projects or enhancement requests once annual resources have been budgeted. Again, this is also something that varies widely from team to team.

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