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      Vodafone

      Engaged Employer

      Vodafone reviews

      From Good, to average to worse - Customer Service Lead Vodafone Employee Review

      1.0
      Oct 21, 2012
      Customer service lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Established Brand Name. Leader in the market

      Cons

      Archaic, Legacy systems which make it difficult to service the customer. Very Very subjective appraisal system where there is no weight assigned to any KPI, but basis an over all opinion of the reporting manager. Lack of transparency.

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      5.0
      Apr 27, 2026
      Iot sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Company, pays well, great product

      Cons

      None really as long as you put the effort in.

      1
      1.0
      Jun 6, 2026
      Head of transformation
      Recommend
      CEO approval
      Business Outlook

      Pros

      Innovative talent all over Vodafone

      Cons

      Politics all over the organisation, behaviors are poor and non focused, decision architecture is none existent and leadership is very poor.

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