Worst team of Servicenow - Cloud Infra. Join only if you want to ruin your career - S S E(Senior Software Engineer) ServiceNow Employee Review

1.0
Oct 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Platform teams are good. But don't join CLOUD INFRA teams. Decent salary but not at par with Amazon or Microsoft

Cons

Lot of favorism and bullying culture. Only sending his favorites onsite just to roam around other destinations instead of doing any actual work. Director favorites enjoying a lot of flexibility which are not applicable for others especially new joiners. They can come at any time (mostly post lunch), unlimited wfh, standups from home but for others if you are late for standups for even a min then you are ruining team culture. Micromanagement at its peak for new joiners. You can't complain of bad behavior/provoking attitude by his favorites who are not behaving like they own the company. I haven't seen any company where director spends more than 50% of his time gossiping in his room about stock and real estate. You can't survive in this team by doing only work or maintaining professional relationship. You need to constantly praise the director and do boot licking to be able to survive in his team. Hats off to this company for still keeping him. Any other company he would have been fired by now like he got fired in his previous organization.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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