Pros
Great Colleagues. Free Soft drink/Coffee/Biscuits. Kitchen with plates and cutlery provided. Microwave & toaster. Occasional lunch provided to employees on Fridays. Start and finishing times are not micro managed (This could change, due to some staff abusing this whilst I was there).
Cons
Long hours. A lot of overtime required. Upper management doesn't want to know you. You're just a number and easily replaced. Bullying from inexperienced team leaders that are under pressure from upper management to get you to work harder and give up your weekends for low hourly overtime pay. Poor work/life balance. Base salaries are well-below industry average and most are forced to work overtime/on-call to supplement their income to make ends meet. This is a controversial one, but worth mentioning. Company saves money by exploiting 457 migrants to fill higher paying roles (E.g Team Leader role) and pays well-below industry standard.