Deplorable Management - Insite Operator NTT DATA Employee Review

1.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Plenty (however mandatory) of Overtime Available, Affordable Healthcare Plan (as of 2014).

Cons

Work/Life balance is nonexistant due to the fact that overtime is mandatory for Managed Services/Monitoring (which they call "Insite") staff, no lunch breaks, low hourly pay in comparison to competitors, little/no room to grow, employees are denied training, management is not engaged with employees, management uses their subordinates as scapegoats for their mistakes, no sick time, impossible to call out/go on sick leave due to extremely, detrimentally lean staffing, at times large workload which you are expected to complete in an unrealistic time-frame, without any help (see extremely, detrimentally lean staffing), many complaints from DiData customers due to SLA time. Overall horrible environment, management sees employees as little more than human resources.

Explore other reviews about NTT DATA

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for

Cons

Nothing that I can tell

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Had unlimited vacation time, got more pay for working certain shifts and a premium for working in the data center

Cons

Poor Management and lay offs were pretty bad when I was working there. Also trying to get rid of all of their work force in USA

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