My years at Envy - Licensed Massage Therapist Massage Envy Employee Review

5.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Massage Envy has been my second family going on seven years. Envy has provided me with countless amounts of booked hours in working as a LMT. Through Massage Envy I started out my career and have gained confidence throughout the years providing modalitys that I love and whats beneficial for my newest clients to my oldest clients who request me on a weekly basis. The company provides everything you need to be a professional successful Therapist with hands on training and motivation. My Staff works hard to keep all of us booked with Envy Members and New Guests. I and all of my teammates are constantly busy. This company is so good to the staff as I mentioned before they are like family, There is no competition everyone is equal and doing what we love providing excellent service to our members and community around us and making our daily routines easy to enjoy our work environment. I love my Massage Envy.

Cons

The only Con I can think of is you have to be ready to be busy and fast pace between clients. As a therapist you have five minutes between guests which can make it difficult at times if the guest takes longer to exit the room and you can get behind, moving on to your next client.

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Massage Envy Response
8y
On behalf of Massage Envy Franchising, thank you for sharing your positive review! As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we're so happy to hear that you're experiencing that promise delivered in your franchised location. We'll pass it along to the regional leadership for the Maple Grove area and would love to share it with your franchisee as well. If you’d like to send that information to us at meemployeebrand@massageenvy.com, we’d be happy to share it.

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

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Massage Envy Response
1w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
1.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I can not think of any pros and that will never change. Just find a better place to work and don’t submit to a corporate contract that has the potential to last 10 years in some circumstances.

Cons

As a therapist, I experienced very unethical work situations including front desk and management lying to clients about me being injured due to mistakes they made in scheduling. At one point the location I worked at had a big roach infestation where I had a roach run a crossed my massage table before brining a client back. As I said before, not this place isn’t clean. It was so bad I witnessed a former employee walk out over it. Massage envy has a 6 page, very unethical non compete that you have to sign before working. Parts of it says I can not work with any former co workers for 10 years after leaving. It states after leaving your unable to work in your home county. I witnessed multiple therapist leave go work a mile down the road from massage envy and work with 3 former coworkers all in one spa. The treatment I faced when I left was the most unfair, unethical, unprofessional experience I will ever have. And now, a month after I’ve left, the owner is asking I sign more paperwork limiting me even more…. Not to mention the drama between co workers being ridiculous and management allows therapist to go out the back door and smoke pot and then it smell smells in the clinic. Incident reports were made, but nothing was ever done to that therapist. Never, never work at any massage franchise especially this place.

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Massage Envy Response
2mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
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