OK place to work, if you pick the right one I guess.... - LMT Massage Envy Employee Review

2.0
Dec 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Very high quality equipment (motorized tables that are heated, good sheets and blankets) Easy to gain regulars Most of my tips were around $20 for a 50 min massage Computer in the break room that lets you know when you client has arrived and lays out your schedule. Loved my clients!

Cons

The owners of the one where I worked knew nothing about massage, they were rude and they pushed me to massage clients that made me uncomfortable. No one was ever promoted in the year I worked for them. Bad pay, only paid $15 per massage or if you don't book enough you only make $7.25 and I didn't go to school for massage to make minim wage! They offer NO benefits. The receptionist is pretty much your boss. I was yelled at for over 20 Min's by the owners wife because the tag on my sheet was on the wrong side and another time I was yelled at in front of clients because I walked into the building on my cell phone (I was an hour early) and I was never told that I wasn't allowed to be on my cell before I started my shift. But I will say, all Massage Envy's have different owners for the most part and most if not all of the issues I have are due to the owners of the ME, in Hillard Ohio

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

avatar
Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
1.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I can not think of any pros and that will never change. Just find a better place to work and don’t submit to a corporate contract that has the potential to last 10 years in some circumstances.

Cons

As a therapist, I experienced very unethical work situations including front desk and management lying to clients about me being injured due to mistakes they made in scheduling. At one point the location I worked at had a big roach infestation where I had a roach run a crossed my massage table before brining a client back. As I said before, not this place isn’t clean. It was so bad I witnessed a former employee walk out over it. Massage envy has a 6 page, very unethical non compete that you have to sign before working. Parts of it says I can not work with any former co workers for 10 years after leaving. It states after leaving your unable to work in your home county. I witnessed multiple therapist leave go work a mile down the road from massage envy and work with 3 former coworkers all in one spa. The treatment I faced when I left was the most unfair, unethical, unprofessional experience I will ever have. And now, a month after I’ve left, the owner is asking I sign more paperwork limiting me even more…. Not to mention the drama between co workers being ridiculous and management allows therapist to go out the back door and smoke pot and then it smell smells in the clinic. Incident reports were made, but nothing was ever done to that therapist. Never, never work at any massage franchise especially this place.

avatar
Massage Envy Response
3mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
See reviews by: Helpful|Rating|Date|All