Okay for maybe first time job seekers - Junior Assistant Clinic Administrator Massage Envy Employee Review

3.0
Aug 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Massage Envy is open every day of the week from 8am to 10pm -- this gives employees an opportunity to work flexible hours. Customer Service interaction Sales experience

Cons

HIGH PRESSURED sales (you are mainly there for one thing and one thing only -- SALES), Depending on the particular franchise owner most don't seem to really care for the actual well-being of their clients -- the care more for the $$ amount and # of clients they have locked into to their hard to understand, manipulative contract. Most sales jobs say a minimum of two objectives in sales pitching -- however, the massage envy I worked at made it a mandatory 3! If you didn't give 3, you lost the privileged to sell. Most clients leave angry and annoyed after their massage -- not because of their massage but because of the chaotic sales pitch after their massage.

Explore other reviews about Massage Envy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

We have consistent hours available

Cons

The only thing I can think of

avatar
Massage Envy Response
3w
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
1.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I can not think of any pros and that will never change. Just find a better place to work and don’t submit to a corporate contract that has the potential to last 10 years in some circumstances.

Cons

As a therapist, I experienced very unethical work situations including front desk and management lying to clients about me being injured due to mistakes they made in scheduling. At one point the location I worked at had a big roach infestation where I had a roach run a crossed my massage table before brining a client back. As I said before, not this place isn’t clean. It was so bad I witnessed a former employee walk out over it. Massage envy has a 6 page, very unethical non compete that you have to sign before working. Parts of it says I can not work with any former co workers for 10 years after leaving. It states after leaving your unable to work in your home county. I witnessed multiple therapist leave go work a mile down the road from massage envy and work with 3 former coworkers all in one spa. The treatment I faced when I left was the most unfair, unethical, unprofessional experience I will ever have. And now, a month after I’ve left, the owner is asking I sign more paperwork limiting me even more…. Not to mention the drama between co workers being ridiculous and management allows therapist to go out the back door and smoke pot and then it smell smells in the clinic. Incident reports were made, but nothing was ever done to that therapist. Never, never work at any massage franchise especially this place.

avatar
Massage Envy Response
3mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
See reviews by: Helpful|Rating|Date|All