Worst place I've worked and worst leadership - Membership Concierge II Life Time Employee Review

1.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Free membership, connections, members, most coworkers.

Cons

Everything. Could be different at different clubs but stay away from every Austin TX club or Central Texas club. An area leader who leads with fear and makes everyone think they'll be fired everyday. Don't hire and will make you work outside your availability with nobody else and you don't get breaks on 9/10+ hour shifts. Went 4 months without a manager in two different departments while area manager goes on vacations and lies to employees faces. Told a white man that there's too many white males that work here but he's okay because he's a gay man. No training, no coaching. I have worked in corporate positions and this is the worst ran business I've ever seen. Leaders don't take feedback. They will belittle you and treat you as nothing. I can go on for a whole essay. All in all, stay away, I repeat, STAY AWAY.

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Life Time Response
1y
Thank you for sharing this review, although we are very sorry to hear the feedback you mentioned. We encourage you to reach out to our Employee Relations team so we can look into this further and work with you to find a solution. Your feedback is extremely important so we can continue to make improvements. Again, we are very sorry to hear about your experience.

Explore other reviews about Life Time

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and accommodating management, amazing benefits and access to gym, fun work environment and good bartender training

Cons

Schedule made a month in advance and very difficult to switch shifts when it was finalized

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Life Time Response
2mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with the Life Time community. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Members are great and free membership is a perk. Coworkers are supportive.

Cons

You will be micromanaged to death, whether you have three weeks of experience or 20 years. Policies are vague. Communication with leadership is poor. You can be a strong, experienced performer and have very few classes, or brand new and get 8 a week. There appears to be no logic or strategy to anything that happens.

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