Great for a free membership! Hard to advance at club level. Growing pains make job very cumbersome. - Anonymous employee Life Time Employee Review

2.0
Aug 25, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free membershp, can be awarded stock options and bonuses based on performance.

Cons

There is quite a disconnect between corporate the clubs. There is a lot of time consuming administrative work for club managers and many nagging e-mails from higher-ups at corporate. Manager training is non-existant except for the week they send you to corporate to learn about the "secret shopper" program called NPS. As a manager you will train your staff completely by yourself - there are no manuals or processes except for general on-line tutorials about the company and safety issues. I think that some of the club General Managers and area directors are not qualified for their jobs, they only keep thier positions because they are old friends with the company founder.

Explore other reviews about Life Time

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, free gym membership

Cons

Some times can be a lot of work

avatar
Life Time Response
1w
hank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you enjoy your team and have taken advantage of the signature membership!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

avatar
Life Time Response
2w
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
See reviews by: Helpful|Rating|Date|All