Don't expect to have a work-life balance - Operations Manager Life Time Employee Review

3.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

You build relationships with the team members and members that are amazing. They recently announced they were buying all Operations Team Members new shoes and have started to offer a few more incentives for team members like purchasing their first uniform.

Cons

Team Members that work at the clubs are treated horribly, while our corporate team members accrue PTO faster, get holidays and weekends off, and get to go home by 5pm every night. Being a salaried team member means that Life Time owns you. I was made to feel bad when I would take off of work and even when I was off of work I would be expected to check emails and take phone calls even though that's against policy. We would get knocked on audits for broken things that we could not afford to fix within our monthly budget. Also your quarterly "bonus pay" is based on the performance of all other departments in the club. Even if you hit your goals for the quarter, if personal training or sales doesn't hit you do not get your bonus.

Explore other reviews about Life Time

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free gym membership. Great facilities

Cons

Gets slow during the days sometimes

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Life Time Response
1mo
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with our Swim & Aquatics team. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good brand name, good concept

Cons

Unprofessional managers, unrealistic goals, no professional development

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