Staff discount is nice, but managers micromanage heavily - Customer Service Agent H&M Employee Review

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff discount on H&M group

Cons

Managers are super micro managers especially with it being a call centre

Explore other reviews about H&M

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment, people, and values.

Cons

OT is not available, only rarely.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

pretty easy going and flexible scheduling wise since I was in high school when working there

Cons

they forgot to train me on a lot of things

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