Pros
I personally don't normally right reviews, but after being in the job market looking through endless reviews about companies over the last few months, I wanted to be as honest as possible about my experience at Dell. You'll start in a training class, that personally to me was not a good use of 3 months, the pay was average, and the training was good, but not anything what you'll be doing on the job. Fast forward through training, when you land your first account set, you'll be guaranteed promotions, raises, etc., but there's always one reason or another of why you won't get one (COVID, layoffs, hiring/promotion freezes, you didn't hit every single changing metric) even after hitting the quotas they set. On top of that they will constantly be changing your account set, your quotas, and your team, so good luck trying to keep up with that. So please, don't drink the blue Kool-Aid as they say, and believe everything they tell you. You will hear so many times "well that's just what it is" and if you question it... good luck. However, I will list some pro's that Dell does have, because it wasn't all bad. PTO, Vacation, Holiday's Paid: Was definitely nice to have. They offer a lot of bonuses like gift cards, "swag", vendor gifts, etc. The base is "alright" compared to most. And of course, the ability to work from home or another location (depending on where you are)
Cons
However here is the major problem with the MB culture specifically because I won't speak about all of Dell because I wasn't in all the segments. They will constantly hype you up and the raise your quotas, or let people go, or make things harder. Think I'm wrong, ask anyone about the AHOD's and then the layoffs the next day. Or how they talk about record breaking numbers then jack your quota's up. Or how half the tools are constantly being worked on, metrics are being constantly adjusted, and if you want a promotion.. don't base it off performance. I averaged over 100% for over 3 years and never once got a raise, so clearly it was political and not performance based. Way to many pointless meetings, management wasn't on the same page with other managers through the org, and most of my managers in specific felt more like cheerleader coaches, if you did good and they made money they'd leave you be and cheer you on. If you did bad it was micro management time, but when you asked for help it was like they forgot why they were there in the first place. I got more help from people on my team than managers. Also I pray for anyone who has to submit a fusion... good luck. The escalation process at Dell is the worst i've ever seen. Sometimes it will take weeks to hear back from a team that punts it off to another team, that you'll have to reach out to just to find out it'll take a week to get an answer back. So get ready to be the more underpaid person on the team (compared to TSR, AE, etc) but doing the most amount of back end work.