A mixed bag; constant half-baked changes but - Technical Support Engineer Dell Technologies Employee Review

3.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Usually great starting pay Excellent benefits (3 weeks vacation, 2 weeks sick leave, fantastic health insurance, paid parental leave, reimbursement accounts, 6% 401k match) Much more ethical than most companies I've experienced Took covid much more seriously than most corporations Extraordinarily serious about diversity and inclusivity; I've had many openly gay and trans coworkers and they were treated the same as everyone else Usually good about leaving work at work, for individual contributors

Cons

Management constantly changes the KPI goalposts (sometimes every month) Minimal internal communication and coordination between departments Extremely fast-paced, extremely high stress environment Nearly impossible to escape your initial role; a common joke you'll hear is that the best way to be promoted is to quit and re-apply in 6 months Pay doesn't keep up with the market; it's common for new hires to be making significantly more than the company veterans

Explore other reviews about Dell Technologies

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good place to evolve on your professional development

Cons

constant layoffs, which creates a stressful environment

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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