Dell needs to get it's "killer instinct" back and shouldn't fear taking some risks to get it. - Technical Account Manager Dell Technologies Employee Review

4.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Competence of the people around you, opportunity for growth if you take ownership of your career, fast paced atmosphere

Cons

Lack of committment by senior leadership (CEO, CxO) to expand into new areas of opportunity outside of laptops and desktops (e.g. Services, Enterprise Sales force), mid level managers spending too much time/energy on administrative vs leading and strategic plans; unwillingness to better understand customer needs

Explore other reviews about Dell Technologies

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good place to evolve on your professional development

Cons

constant layoffs, which creates a stressful environment

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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