Sales Support / Sales Operations - Anonymous employee Dell Technologies Employee Review

4.0
Feb 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As with all companies, it comes down to your leader. I was fortunate to have a leader that was very experienced at navigating the Dell machine and made sure that I achieved the milestones necessary to move along my career path over the few years I reported into him. Raises and bonuses were great (again, it comes down to your leader). I'm now in management. The 401K matching is great, the medical benefits were ok... a bit on the expensive side when compared to my spouses that works at a similar sized company.

Cons

1. Dell is a machine and unless you know have to navigate through this machine, it can take forever to get something done. 2. Spans and layers; at least 8 direct reports to be a manager 3. Non-industry standard career level titles; Sr. Consultant or Sr. Advisor are sound as if you aren't an actual employee but in fact are higher level individual contributor roles 3. Because there's opportunity to transfer to other roles internally, there aren't very many SME's (subject matter experts); it takes a room full of people to get anything done - I come from a smaller acquisition company where having a full understand of a process or program was not uncommon. 4. Dell doesn't provide "free coffee"... the provide the Flavia Machine but the employees have to bring their own k-cups LOL

Explore other reviews about Dell Technologies

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good place to evolve on your professional development

Cons

constant layoffs, which creates a stressful environment

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

See reviews by: Helpful|Rating|Date|All