Sinking Ship: Culture and Competitiveness Gutted by Post-COVID RTO - Senior Manager Dell Technologies Employee Review

2.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Sol8d Benefits & Compensation: The company's core benefits package is genuinely strong. The health benefits are good and the 401k employee match is solid. Additionally, if you were fortunate enough to survive the recent reductions, you can still collect a consistent, semi-decent paycheck. ​Talented Colleagues: Despite the high turnover and turmoil, I work with incredibly smart and dedicated people across the globe who are doing their best with limited resources.

Cons

The RTO Disaster: The most damaging policy change has been the mandatory post-COVID RTO. This policy has fundamentally killed our ability to operate effectively as a global organization. It has created unnecessary friction for distributed teams, reducing our productivity instead of improving it. I strongly suspect, as do many others, that this policy is a cruel way of reducing headcount without having to pay severance packages. ​Cultural Collapse and Leadership Neglect: The internal distress is measurable and undeniable. Our last company check-in (Tell Dell) showed our eNPS score has plummeted from 70 to 32 in just two years. That dip is atrocious and should be a five-alarm fire for any executive team. Instead, leadership and HR have offered no substantive solutions, failing to address employees' deep and legitimate concerns in the slightest. This neglect signals that management does not value the people who actually drive the company's limited success. ​Crippled Competitiveness: The combination of low morale and RTO friction has directly crippled our ability to compete and win in the marketplace. We are currently being held up by a few legacy business areas, but those areas are under immense competitive threat, and we are not organized or motivated to fight effectively.

Explore other reviews about Dell Technologies

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very helpful and knowledgeable community, incredibly easy to talk to anyone in any part of the business. Gave me a wide range of experiences/projects.

Cons

Limited intern bonding opportunities when compared to Round Rock office.

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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