Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 48 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "1) Good pay and tips" ((in 34 reviews)); "you have a lot of great coworkers" ((in 31 reviews)); "Colleagues and food and nice place to see" ((in 12 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 100 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "No communication with the manager for weeks" ((in 16 reviews)); "There is so much favoritism in the department that the good workers bear the burden of the bad workers." ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

754 reviews

4.0

Dec 19, 2024

Summer Rush

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Kind co-workers, 15% discount on groceries and free lunch.

Cons

Limited training period, shared tip pool, during peak hours can be stressful due to high foot traffic.

2.0

Dec 19, 2024

Good then bad

Floor manager

Recommend

CEO approval

Business Outlook

Pros

Initially, great benefits until another company bought it out.

Cons

If you are not Italian, you WILL NOT be promoted beyond a certain point, you will NEVER be considered for a position above floor management if you aren't

1.0

Dec 12, 2024

Nepotism runs deep, management sucks, place is getting run into the ground.

Employee

Recommend

CEO approval

Business Outlook

Pros

Really cool place to work in terms of the concept.

Cons

Management does not seem to care about the employees, only care about themselves and how to move up the ladder. The store director also drinks while on the job and makes staff feel stupid. If you're not Italian, they won't care about you.

Viewing 97 - 99 of 754 Reviews

Jobs at Eataly

Food & Beverage Manager

Addetto/a Allestimento | Full-Time

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

Addetto/a Allestimento

Roma

View job

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Eataly

Eataly reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Summer Rush

Good then bad

Nepotism runs deep, management sucks, place is getting run into the ground.

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