Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

31% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9) , Qsr Associate (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 37 reviews)); "Good work environment and" ((in 13 reviews)); "Friendly Staff, In" ((in 13 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 101 reviews)); "Very low tips + low pay" ((in 34 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 32 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

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Eataly

Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.7

Career opportunities

2.6

Work/Life balance

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

3.0

Apr 4, 2016

Overall pretty good, no room to truly grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Always something to do. Busy, but nothing too insane.

Cons

Upper management says a lot, but does not follow up often. Not much room to grow, and anyone there will tell you so.

1.0

Mar 8, 2016

Cashier

Recommend

CEO approval

Business Outlook

Pros

20% off at the Eataly Market. Overall enthusiasm amoungst staff about the eagerness to learn and grow knowing the salary is equivalent of not less then McDonalds.

Cons

During the blizzard of 2016 I went to work for a few hours and was sent home because the storm became worse. They sent us home with no pay! It's obvious this company doesn't care about its employees.

1.0

Mar 8, 2016

No Advancement for Blacks or Latinos no matter how hard they work

Prep cook

Recommend

CEO approval

Business Outlook

Pros

Getting to meet different tourist and people that comes in the establishment

Cons

Behind the scene Plantation environment. Minorities only work as Cooks and Janitors. Management favoritism. No minorities in HR, or top management positions.

Viewing 706 - 708 of 754 Reviews

Jobs at Eataly

Cameriere/a di Sala - Part Time 18h

Addetto/a Allestimento | Full-Time

Restaurant Manager - North America

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

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Eataly

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Overall pretty good, no room to truly grow

Cashier

No Advancement for Blacks or Latinos no matter how hard they work

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