Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 44 reviews)); "Good benefits for full time employees" ((in 39 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Good work environment and" ((in 12 reviews)); "Discounts, morning shift starts at 5am which was manageable, colleagues were generally friendly" ((in 12 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "Bad communication" ((in 15 reviews)); "There is so much favoritism in the department that the good workers bear the burden of the bad workers." ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

3.0

Oct 24, 2017

Sloppy Architecture.

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

Fun Environment, Good Pay, Family Meal, Benefits, Perks.

Cons

No communication between upper management and Employees

2.0

Oct 24, 2017

Not What I Anticipated

Server

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to learn about Italian food. Most of the customers are tourists and are impressed by the facility. High-quality food and wine.

Cons

Eataly is very poorly managed. I've never seen such a disorganized restaurant in my life, which is odd given the number of people who work there. It seems they have a really high turn-over rate and struggle to retain employees.

3.0

Oct 21, 2017

It can be so much better

Manager

Recommend

CEO approval

Business Outlook

Pros

Decent Benefits, hours were flexible, I worked with really nice people and learning all things Italian. Loved the brands.

Cons

WARNING****They DO NOT do background checks, and for me, that made me really uncomfortable and worried for my safety. You don't know who you're really hiring. Once I found that out, my whole attitude changed. It made me quit. Job was not what was asked, it was disguised as something completely different.

Viewing 646 - 648 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Restaurant Manager - North America

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

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Eataly

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Sloppy Architecture.

Not What I Anticipated

It can be so much better

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