Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews
3.0
Jan 15, 2018

No structure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful concept and strong brand. Friendly working environment. Good experience to see hospitality, retail and production together.

Cons

Very limited support from head office. If you are looking for a well engineered structure this may not be suitable for you.

3.0
Jan 9, 2018

Good temp gig

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Looks really good on resume. Is a good gig for the moment but not a place to stay for too long. You have the opportunity to learn about the Italian culture and you get a good education. Those are the benefits available if you use it to your advantage

Cons

Long hours, little pay. If you a server you’ll make money that’s really the only area where the money is at if you just want that... there’s a lot of favoritism and if management don’t like you they’ll come at you. There’s more firing than quitting and management usually don’t last and is always the good ones that leave.!

1.0
Jan 6, 2018

Does not care about employees at any level

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to shop for interesting and fresh food finds. As an employee, you get 25% off of your purchase. Free coffee for managers. 401K with match after 1 year of service (if you can last that long).

Cons

I really wanted the experience of working for Eataly to be positive despite being warned by previous employees. The only thing that really needs to be said about this place, is that they truly do not care about employees. The pay is very low. Most people hired from outside are offered below their current salary with empty promises of moving up or receiving a raise. HR is actively working against hourly employees in favor of staying on management's good side. I have never worked for a more incompetent team of people than those at Eataly. And I am talking about the people at the top of the organization and the upper management at the store level. Policies are written to protect the company from employees (who are really just trying to be treated fairly). Turnover is sky high and no one seems to care enough to ask why. Any hourly employee that goes to upper management or HR with a concern will instantly have a target put on their back. Anyone calling out sick or using their PTO is looked at as a problem. Anyone that wants things to improve and has ideas on how to do that, is considered a problem. The only people that can be successful at Eataly are people that don't have a life and people that only care about money (bonus points if you're Italian). Even if you do find some amount of success at Eataly, they will eventually take advantage of you. Best to just steer clear.

Viewing 634 - 636 of 754 Reviews

Glassdoor has 989 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.