Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 49 reviews)); "Good benefits for full time employees" ((in 43 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Good work environment and" ((in 12 reviews)); "flexible scheduling" ((in 8 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 96 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 34 reviews)); "Very low tips + low pay" ((in 31 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

754 reviews

3.0

May 14, 2025

Great management, terrible execs

Quick service associate

Recommend

CEO approval

Business Outlook

Pros

- reasonable assistant and general manager - friendly coworkers, people try to help each other out

Cons

- Scroogelike, unempathetic corporate leadership forces underpaid employees to work on Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day - greedy corporate leadership gives themselves holidays off to celebrate with their loved ones while hundreds of hardworking Quick Service Associates struggle to afford rent, food, and gas with below-living-wage hourly rates

4.0

May 10, 2025

Great Company

Lead artisan sales

Recommend

CEO approval

Business Outlook

Pros

Overall great benefits, flexible schedule and room to grow

Cons

Management could use more training. Especially now, they seem overwhelmed and scattered

5.0

May 5, 2025

Employee Experience

Barista

Recommend

CEO approval

Business Outlook

Pros

Great workplace environment and benefits

Cons

Terrible scheduling during holiday season

Viewing 61 - 63 of 754 Reviews

Jobs at Eataly

Food & Beverage Manager

Addetto/a Allestimento | Full-Time

Cameriere/a di Sala - Part Time 18h

Aiuto/a Cuoco Didattica ed Eventi

Addetto/a Allestimento

Roma

View job

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