Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 48 reviews)); "Good benefits for full time employees" ((in 41 reviews)); "you have a lot of great coworkers" ((in 31 reviews)); "Friendly Staff, In" ((in 14 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 96 reviews)); "Very low tips + low pay" ((in 34 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 33 reviews)); "Long hours and often understaffed." ((in 23 reviews)); "Salary is low" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

754 reviews

3.0

Jun 21, 2019

Great Money, good coworkers ....Poor Management, Untrained Host

Server

Recommend

CEO approval

Business Outlook

Pros

Great Money, Moderate Hours, Hard working Servers, Cooks , Backwaiters.

Cons

Poor training for host; they are often young and don't know how to rotate tables well. Restaurant is often short staffed (especially at lunch) and then managers wonder why there are bad yelp reviews (Hint: Too few servers + huge/ unfairly portioned sections (thanks tip pool!!) + too few poorly trained managers = UNHAPPY GUEST). Restaurant is also often out of multiple beverages at a time as well as supplies. The family meal is decent but its truly a coin flip if its gonna be good or make you sick.

1.0

Jun 16, 2019

Terrible Management/Sanitation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None None None None None

Cons

Bad Sanitation incompetent management BAD

4.0

May 9, 2019

Good but difficult

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good tips, good food, nice people

Cons

High volume of customers, difficult

Viewing 583 - 585 of 754 Reviews

Jobs at Eataly

Barista - Part time/Full Time

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - A chiamata

Restaurant Manager - North America

Cameriere/a di Sala - A chiamata

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Eataly

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Great Money, good coworkers ....Poor Management, Untrained Host

Terrible Management/Sanitation

Good but difficult

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