Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 45 reviews)); "Good benefits for full time employees" ((in 37 reviews)); "1) Good pay and tips" ((in 35 reviews)); "Nothing I can think of except some nice coworkers" ((in 29 reviews)); "Great Culture if you love all things Italian" ((in 24 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 96 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 36 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Salary is low" ((in 16 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

1.0

Jan 23, 2020

Eataly is the McDonald's of Italian culture

Bartender

Recommend

CEO approval

Business Outlook

Pros

the dirty staff room is pretty big.

Cons

got fired at my three month review because I didn't "fit the culture" they were trying to promote. total garbage reason.

1.0

Jan 18, 2020

Toxic work environment

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Time go by quickly because your so busy

Cons

The managers on the floor treat employees like slaves , you can’t even take a bathroom break without a scolding . Brutal work conditions . Physically demanding long hours , no sense of community . Unpaid lunch breaks where you are meant to have a family meal . Rarely see food in lunch room and when you do it’s the stuff they want to throw out . Surprised I didn’t get food poisoning

2.0

Jan 12, 2020

Runner busser expo anything they want you to do

Food runner

Recommend

CEO approval

Business Outlook

Pros

They let you slide with things since they know they can't control people with their sadistic acts.

Cons

If you like picking up after the bartenders and servers that do nothing but talk to themselves and management then this is the job for you not only that they dip into your tips whenever management ewnts oh and they pay you 32 dollars and hour for five hours max with a break and you have to break your back while 5 bartenders spend all night closing a single section.

Viewing 556 - 558 of 754 Reviews

Jobs at Eataly

Barista - Part time/Full Time

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

Addetto/a Casse - Part Time 24h

Eataly

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Eataly is the McDonald's of Italian culture

Toxic work environment

Runner busser expo anything they want you to do

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