Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews
4.0
Nov 30, 2020

A year of knowledge

Recommend
CEO approval
Business Outlook

Pros

Despite being in an uppity neighborhood, many of the customers are reasonable and upbeat. I thought the training was good, although it was necessary to train well because the store was just about to open . There were great benefits for full-time and part-time employees

Cons

I thought the closing shift was too late, but I should have done the research before saying yes to a flexible schedule. My big issue was be hired as a full-time time employee, but I received a few hours of work. (This went on for months).

3.0
Nov 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent employee discount, learned a lot

Cons

I was hired before the Boston store opened. For two years my managers were amazing, my team and I had input and our work and feedback were valued. I really thought I had a career here. The awesome managers moved on, I was denied advancement and then the new team manager broke their own hiring policies by bringing in a supervisor with no actual experience (my team and I knew more than this person did). This supervisor would continually talk down to me and treat me as if I didn't know what I was doing half the time; I was rarely allowed to work independently (when I did is when stuff got DONE, just give me instructions and let me work). I got one "annual" review in three years which was the weirdest review I'd ever had; I was labeled "unfocused" with no proof. Despite grocery being considered essential in my state, we were furloughed in March, screwed when they took PPP money, strung along for three more months and fired via email in August.

4.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

-Fast paced, rarely quiet -Tasty, authentic food -Friendly colleagues and management team

Cons

-Unique tipping structure -Some frustrating "international business" bureaucracy

Viewing 523 - 525 of 754 Reviews

Glassdoor has 989 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.