Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 46 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 93 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

5.0

Aug 18, 2021

really good

Server

Recommend

CEO approval

Business Outlook

Pros

insurance, great discount for market and restaurant nice team and good managers

Cons

not that much really. maybe the hours, they could be different and create longer shifts with less meetings.

3.0

Aug 11, 2021

basic corporate barista job

Barista

Recommend

CEO approval

Business Outlook

Pros

good benefits for full time employees, they provided a free employee lunch and dinner everyday. You got a 25% discount at the restaurant, grocery and classes.

Cons

terrible pay. The customer are all pretentious so they dont tip. Managers were not on the floor or seen unless they were reprimanding somebody

4.0

Jul 28, 2021

Great coworkers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Supportive coworkers -Employee discounts and perks -Fun work environment -Flexible work schedule -Ability to grow with the company and be promoted to different positions

Cons

-You work outdoors on the rooftop so this means you deal with freezing cold temperatures in the winter and there are only heat lamps to keep you and customers warm -Unbearable hot summer days with no AC

Viewing 463 - 465 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italia

View job

Cameriere/a di Sala - A chiamata

Head Chef - North America

Eataly

Eataly reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

really good

basic corporate barista job

Great coworkers

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