Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 46 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 93 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

4.0

Sep 17, 2021

Great Team!

Cashier

Recommend

CEO approval

Business Outlook

Pros

Amazingly supportive team and environment

Cons

I didn't have a bad experience to note a con

4.0

Sep 14, 2021

Great Opportunities for lateral or upward growth internally

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

Transfers are welcome and common pending work performance and availability. They offer decent tiered medical, dental and vision benefits and you can qualify for those even while working part time. If you're looking to make a lateral or upward move at Eataly, pending performance of course, the opportunities are always there. Time off was almost never denied

Cons

Internally, not a ton of cons I can think of. The managers are over scheduled and spread too thin, so they're basically non-existent on many shifts. They were always trying to recruit internally for managers but with the servers making what they made with a flexible schedule, why would we want a pay cut for more hours and responsibility? As a server, I worked many nights and weekends, but we closed at a decent hour which enabled me to live a normal life.

3.0

Sep 13, 2021

Ok

Creative manager

Recommend

CEO approval

Business Outlook

Pros

Fun place to work at

Cons

Nobody will help if you have a problem

Viewing 454 - 456 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italy

View job

Cameriere/a di Sala - A chiamata

Addetto/a Casse - Part Time 24h

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